Shipping Policy
At ELVAR & CO., we aim to provide a clear, reliable, and straightforward shipping experience. This Shipping Policy explains where we currently ship, our processing times, delivery estimates, shipping charges, tracking, and what to do if there is an issue with your delivery.
Shipping Destination
We currently ship orders within the United States only.
At this time, we do not offer international shipping outside the United States.
Shipping Rates
Standard Shipping: $6.99 USD per order.
The applicable shipping charge will be clearly displayed during checkout before you complete your purchase. We do not add undisclosed shipping charges after an order has been placed.
Order Processing Time
Orders are normally processed within 1–2 business days.
Business days are Monday through Friday, excluding applicable holidays.
Processing time refers to the period required to prepare, verify, and hand your order over for shipment. Processing time is separate from carrier transit time.
Order Cutoff Time
Our daily order cutoff time is 2:00 PM Eastern Time (ET).
Orders placed before the cutoff may begin processing the same business day. Orders placed after the cutoff may begin processing on the next business day.
Orders placed on weekends or applicable holidays will normally begin processing on the next business day.
Transit Time
Once your order has been processed and handed over for shipment, standard transit normally takes approximately 3–5 business days.
Estimated Total Delivery Time
The estimated total delivery time is approximately:
4–7 business days
This estimate consists of:
- Handling / Processing: 1–2 business days
- Transit: 3–5 business days
Delivery estimates are provided in good faith but are not guaranteed. Carrier delays, severe weather, holidays, service interruptions, unusually high shipping volumes, or circumstances outside our reasonable control may affect delivery times.
Shipping Carriers and Fulfillment
Orders may be shipped through established postal or logistics carriers depending on the destination, package, and available delivery service.
The carrier assigned to your shipment will be shown in your shipping or tracking information when available.
Order Tracking
Once tracking information becomes available, you will receive shipment information using the contact details provided with your order.
You can also visit our Track Your Order page to check your shipment status.
Please allow some time after receiving your tracking number for the carrier's tracking system to update. In some cases, the first tracking scan may not appear immediately.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error in your address, contact us as soon as possible at support@elvarandco.com.
We will make reasonable efforts to assist with an address correction if the order has not yet entered fulfillment or shipment. Once an order has been processed or handed to the carrier, we may not be able to change the delivery address.
Delayed Orders
If your order has not arrived within the estimated delivery period, please first check the latest carrier tracking information.
Occasional delays can occur due to carrier operations, weather conditions, holidays, service disruptions, or other circumstances beyond our control.
If your tracking information has not updated for an unusual period or you believe your shipment is significantly delayed, please contact us and include your order number.
Lost Packages
If tracking indicates that your shipment may have been lost in transit, please contact us at support@elvarandco.com.
We will review the shipment information and assist with the appropriate next steps based on the circumstances of the order.
Packages Marked as Delivered
If tracking shows your package as delivered but you cannot locate it, please:
- Verify that the shipping address on your order is correct.
- Check around the delivery location and with household members.
- Allow a short period in case the carrier's delivery scan was recorded before final delivery.
- Contact the carrier when appropriate for additional delivery information.
If you still cannot locate the package, contact us and we will review the available shipment information with you.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.
Include your order number and, where appropriate, clear photographs showing the issue so that we can review the matter efficiently.
Please refer to our Refund Policy for additional information regarding eligible returns and refunds.
Split Shipments
In some cases, items from the same order may be shipped separately. If this occurs, you may receive more than one package or tracking number.
You will not be charged an additional standard shipping fee solely because an order is divided into multiple shipments.
Order Changes and Cancellations
If you need to request a change or cancellation, contact us as soon as possible.
We will make reasonable efforts to accommodate the request if the order has not yet entered processing or shipment. Once fulfillment or shipment has begun, changes or cancellations may no longer be possible.
Shipping Support
If you have any questions about shipping, delivery, or tracking, please contact:
When contacting us about an existing order, please include your order number whenever possible so we can assist you efficiently.
Business Details
Business Name: ELVAR & CO.
Business Address:
Support Email:
support@elvarandco.com
Phone Number:
Business Hours:
Time Zone:
Contact Page:
Contact Us